Locate Request Search & Status – Hawaii One Call Center

Looking for a previously submitted ticket or want to check positive response status? Our Ticket Search has got you covered. Search using any information on the ticket, including geographic area, excavation details, or method of submission. No login required!

Our new Ticket Search(opens in new tab) software offers an updated layout that is even easier to navigate and provides the option to adjust your search and see the results at the same time. Simplified searching means less time spent tracking down tickets and more time at the job site!

New! Ticket Search

Find tickets faster with our updated and optimized search.

Legacy Search(opens in new tab)

Access the original search function for a limited time.

Facility Operators can access Ticket Check to provide electronic positive response by clicking HERE.

Hawaii One Call Center (HOCC) Phone Numbers

To call for a locate request dial 811 or (866) 423-7287.

For administrative questions please call (877) 668-4001.
Available from 8 am to 5 pm PST, Monday through Friday.

The Hawaii One Call Center is available 24 hours a day, seven days a week, every day of the year. Online service ticket requests are also available around the clock. Click here to submit a locate request.

Observed Holidays

New Year’s Day

Dr. Martin Luther King, Jr., Day

Presidents’ Day

Prince Jonah Kuhio Kalanianaole Day

Good Friday

Memorial Day

King Kamehameha I Day

Independence Day

Statehood Day

Labor Day

General Election Day

Veterans’ Day

Thanksgiving Day

Christmas Day

Above are the legal holidays defined in the Hawaii Revised Statutes to be observed by the State. Holidays that fall on Saturdays are observed on the proceeding Friday; holidays that fall on Sundays are observed on the following Monday. Election Days are established by the State Constitution.