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    • Ticket Search & Status
    • APWA Color Code
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    • Information Required
    • Advance Notice Required
    • Instructions to Submit Using the Internet
  • Resources
    • Videos & Guides
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    • ITICnxt Manual
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  • FAQ
    • ITICnxt: Frequently Asked Questions
  • Dig Law
    • Administrative Rules
  • Contact Us
    • OCC Advisory Committee Members
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    • Participating Facility Operators
  • Home
  • Contractors / Excavators
  • Ticketing & Tools
    • Ticket Search & Status
    • APWA Color Code
    • Ticket Check Positive Response System
    • Tax Map Key Information
    • Information Required
    • Advance Notice Required
    • Instructions to Submit Using the Internet
  • Resources
    • Videos & Guides
    • Helpful Links
    • Excavator Manual
    • ITICnxt Manual
    • IMAP Manual
    • Digital File Submitting Guidelines
    • Private Locators
  • FAQ
    • ITICnxt: Frequently Asked Questions
  • Dig Law
  • Contact Us
    • OCC Advisory Committee Members
    • Hawaii Public Utilities Contact
    • Participating Facility Operators

Videos & Guides

Watch on YouTube: “The One Call Law in Hawaii”

ITICnxt® Manual(PDF)

ITICnxt user manual - opens PDF in new tab

ITICnxt Videos

ITICnxt – The Basics

Watch on YouTube: “ITICnxt – The Basics – Hawaii 811”

ITICnxt – Drawing Tools

Watch on YouTube: “ITICnxt – Drawing Tools – Hawaii 811”

ITICnxt – Radius Tool

Watch on YouTube: “ITICnxt – Radius Tool – Hawaii 811”

ITICnxt – The Route Tool

Watch on YouTube: “ITICnxt – The Route Tool – Hawaii 811”

ITICnxt – The Property Tool

Watch on YouTube: “ITICnxt – The Property Tool – Hawaii 811”

ITICnxt – The Street Tool

Watch on YouTube: “ITICnxt – The Street Tool – Hawaii 811”

ITICnxt – The Other Tool

Watch on YouTube: “ITICnxt – The Other Tool – Hawaii 811”

ITICnxt – Advanced Search

Watch on YouTube: “ITICnxt – Advanced Search – Hawaii 811”

ITICnxt – Map Tools

Watch on YouTube: “ITICnxt – Map Tools – Hawaii 811”

ITICnxt – Job Profiles

Watch on YouTube: “ITICnxt – Job Profiles – Hawaii 811”

ITICnxt – Filtering Tickets

Watch on YouTube: “ITICnxt – Filtering Tickets – Hawaii 811”

Hawaii One Call Center (HOCC) Phone Numbers

To call for a locate request dial 811 or (866) 423-7287.

For administrative questions please call (877) 668-4001.
Available from 8 am to 5 pm PST, Monday through Friday.

The Hawaii One Call Center is available 24 hours a day, seven days a week, every day of the year. Online service ticket requests are also available around the clock. Click here to submit a locate request(opens in new tab).

Observed Holidays

  • New Year’s Day
  • Dr. Martin Luther King, Jr., Day
  • Presidents’ Day
  • Prince Jonah Kuhio Kalanianaole Day
  • Good Friday
  • Memorial Day
  • King Kamehameha I Day
  • Independence Day
  • Statehood Day
  • Labor Day
  • General Election Day
  • Veterans’ Day
  • Thanksgiving Day
  • Christmas Day

Above are the legal holidays defined in the Hawaii Revised Statutes to be observed by the State. Holidays that fall on Saturdays are observed on the proceeding Friday; holidays that fall on Sundays are observed on the following Monday. Election Days are established by the State Constitution.

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