Information Required

The Hawaii One Call Center requires the following information in order to complete a locate request:

Required Location Request Information

Contact phone number
Name of caller
Contact email address
Address of caller
The type of work being done
Area marked in white (Hawaii law requires you to mark the area to be located in white)
Island and/or county in which the work is taking place
Address or road that you are working on
Nearest intersecting street

Hawaii One Call Center (HOCC) Phone Numbers

To call for a locate request dial 811 or (866) 423-7287.

For administrative questions please call (877) 668-4001.
Available from 8 am to 5 pm PST, Monday through Friday.

The Hawaii One Call Center is available 24 hours a day, seven days a week, every day of the year. Online service ticket requests are also available around the clock at www.digsafelyhawaii.com.

Observed Holidays

Above are the legal holidays defined in the Hawaii Revised Statutes to be observed by the State. Holidays that fall on Saturdays are observed on the proceeding Friday; holidays that fall on Sundays are observed on the following Monday. Election Days are established by the State Constitution.