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  • Contractors / Excavators
  • Ticketing & Tools
    • Ticket Search & Status
    • APWA Color Code
    • Ticket Check Positive Response System
    • Tax Map Key Information
    • Information Required
    • Advance Notice Required
    • Instructions to Submit Using the Internet
  • Resources
    • Videos & Guides
    • Helpful Links
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    • ITICnxt Manual
    • IMAP Manual
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    • Private Locators
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    • ITICnxt: Frequently Asked Questions
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    • Administrative Rules
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    • OCC Advisory Committee Members
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  • Home
  • Contractors / Excavators
  • Ticketing & Tools
    • Ticket Search & Status
    • APWA Color Code
    • Ticket Check Positive Response System
    • Tax Map Key Information
    • Information Required
    • Advance Notice Required
    • Instructions to Submit Using the Internet
  • Resources
    • Videos & Guides
    • Helpful Links
    • Excavator Manual
    • ITICnxt Manual
    • IMAP Manual
    • Digital File Submitting Guidelines
    • Private Locators
  • FAQ
    • ITICnxt: Frequently Asked Questions
  • Dig Law
  • Contact Us
    • OCC Advisory Committee Members
    • Hawaii Public Utilities Contact
    • Participating Facility Operators

Ticketing & Tools

The below links allow you to access and view the status of a submitted locate request, learn about Hawaii dig law and ticket terminology and get instructions on submitting an online locate request.

Ticket Search & Status

Ticket Check Positive Response System

Tax Map Key Information

Advanced Notice Required

Information Required

Instructions to Submit Using the Internet

Hawaii One Call Center (HOCC) Phone Numbers

To call for a locate request dial 811 or (866) 423-7287.

For administrative questions please call (877) 668-4001.
Available from 8 am to 5 pm PST, Monday through Friday.

The Hawaii One Call Center is available 24 hours a day, seven days a week, every day of the year. Online service ticket requests are also available around the clock. Click here to submit a locate request(opens in new tab).

Observed Holidays

  • New Year’s Day
  • Dr. Martin Luther King, Jr., Day
  • Presidents’ Day
  • Prince Jonah Kuhio Kalanianaole Day
  • Good Friday
  • Memorial Day
  • King Kamehameha I Day
  • Independence Day
  • Statehood Day
  • Labor Day
  • General Election Day
  • Veterans’ Day
  • Thanksgiving Day
  • Christmas Day

Above are the legal holidays defined in the Hawaii Revised Statutes to be observed by the State. Holidays that fall on Saturdays are observed on the proceeding Friday; holidays that fall on Sundays are observed on the following Monday. Election Days are established by the State Constitution.

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